If you experience crashes in Zebracat, try these troubleshooting steps:
Use Google Chrome: Ensure you are using the latest version of Google Chrome on your desktop or laptop for optimal compatibility with Zebracat.
Clear cache: Clear your browser's cache and cookies to remove any potential conflicts or outdated data that might be causing issues.
Disable Google Translate: If you are using Google Translate to view the Zebracat page in another language, switch it back to English to avoid translation-related issues.
Try incognito window: Open an incognito or private browsing window in your browser and access Zebracat from there. This can help determine if any browser extensions or settings are interfering.
Try a different browser: If the problem continues, test using a different browser to check if the issue is specific to one browser.
Use a different internet connection: If possible, switch to a different internet connection or provider to check if the issue is linked to your current network.
Follow these steps to potentially resolve common crash and performance issues in Zebracat.
If you get stuck again, please report the bug via the chat icon in the bottom-right corner of the platform.
Click on “Report an Issue”, then describe the bug clearly.
You can also attach a screenshot, a screen recording, or both to help our team understand the problem faster.
It will notify our developer, and we'll email you once it's fixed.