If you're unable to download the video, please follow these steps:
Ensure you have a stable internet connection and reload the page.
Check your remaining credits. If it's your second export, you will need 1 credit for it.
If you still can't download the video, please report the bug via the chat icon in the bottom-right corner of the platform.
Click on “Report an Issue”, then describe the bug clearly.
You can also attach a screenshot, a screen recording, or both to help our team understand the problem faster.
It will notify our developer, and we'll email you once it's fixed.
